Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Empower Home Services, may collect from you, and how it is used. By using our website, www.empoweryourhome.com, you are accepting the practices described in this policy.

Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed. Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
- Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
- Protect and defend the rights or property of our Website and related properties
- Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SMS Terms & Conditions
Upon messaging opt-in, the end user agrees to receive messages from Empower Home Services regarding general communications and customer support. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 866-499-6452. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (866) 499-5525 or via mail Attn: Privacy Officer, 1300 E Shaw Ave Suite #173, Fresno, CA 93710.

These Terms of Service (“Terms”) govern your access to and use of the Empower Home Services website, including any related pages, forms, chat features, scheduling tools, and online services (collectively, the “Site”). The Site is owned and operated by Empower Home Services (“Empower,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. About the Site
The Site provides general information about Empower’s services, which may include solar, HVAC, electrical, roofing, maintenance, monitoring, inspections, and other home services (the “Services”). Information on the Site is for general informational purposes and may not reflect the most current offerings in your area.

2. Eligibility
You must be at least 18 years old to use the Site. By using the Site, you confirm that you meet this requirement.

3. Changes to These Terms
We may update these Terms from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted means you accept the updated Terms.

4. Estimates, Scheduling, and Service Requests
Submitting a request through the Site (including contact forms, booking tools, or chat) does not guarantee availability, pricing, or service approval.Estimates: Any estimate provided online or by phone is informational and may change after an on-site evaluation, permitting review, product availability review, or scope confirmation.Scheduling: Appointment dates and times are not final until confirmed by Empower.Service Area: Services may vary by location due to licensing, utility requirements, local codes, and product availability.

5. Payments, Financing, and Promotions
If you purchase Services from Empower, additional terms may apply, including a service agreement, financing agreement, or installation contract.Financing:Financing options, if offered, are provided by third-party lenders and are subject to approval and separate terms.Promotions: Promotions, rebates, or incentives may change or end at any time and may have eligibility requirements.Taxes and Fees: Taxes, permit fees, utility fees, or other charges may apply depending on your location and project type.

6. Warranty and Maintenance Disclaimer
Empower may provide workmanship warranties and may install products that include manufacturer warranties. Manufacturer warranties often require routine maintenance and documentation (for example, recurring HVAC tune-ups) to keep coverage valid. Empower does not guarantee any manufacturer warranty outcome and is not responsible for warranty denials based on maintenance history, misuse, unauthorized repairs, or other exclusions.

7. User Communications and Consent
By providing your phone number, email, or other contact information through the Site, you consent to receive communications from Empower related to your request, including calls, emails, and texts.Message and data rates may apply.You can opt out of marketing texts at any time by replying STOP (where applicable).Opting out may not stop transactional or service-related communications.

8. Acceptable Use
You agree not to:Use the Site for unlawful purposesInterfere with or disrupt the Site or its securityAttempt to access systems or data you are not authorized to accessSubmit false information, impersonate others, or misrepresent your affiliationUpload or transmit malware or harmful codeScrape, copy, or harvest content or data from the Site without permission

9. Intellectual Property
The Site and all content on it, including text, graphics, logos, icons, photos, videos, and layout, are owned by Empower or its licensors and protected by intellectual property laws. You may view and use the Site for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from the Site content without our written permission.

10. Third-Party Services and Links
The Site may include links to third-party websites, tools, or services (for example, financing partners, scheduling tools, analytics, or embedded media). We do not control third-party sites and are not responsible for their content, privacy practices, or terms.

11. Disclaimers
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMPOWER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:The Site will be uninterrupted, secure, or error-freeAny information on the Site is complete, accurate, or currentAny defects will be corrected

12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMPOWER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE.
IN NO EVENT WILL EMPOWER’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE EXCEED $100 OR THE AMOUNT YOU PAID TO EMPOWER THROUGH THE SITE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.
Some states do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification
You agree to defend, indemnify, and hold harmless Empower and its officers, directors, employees, contractors, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of another.

14. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict of law rules.
Any legal action arising out of or related to these Terms or the Site must be brought in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

15. Termination
We may suspend or terminate access to the Site at any time if we believe you have violated these Terms or used the Site unlawfully.

16. Privacy Policy
Our collection and use of personal information is described in our Privacy Policy. By using the Site, you agree to our Privacy Policy.

17. Contact Us
Questions about these Terms can be sent to:
Empower Home Services
‍Mail: Attn: Privacy Officer, 1300 E Shaw Ave Suite #173, Fresno, CA 93710
‍Phone: (866) 499-5525