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FREQUENTLY ASKED QUESTIONS

I still haven’t received my credentials.

Please ensure you have completed your Docusign. Upon completing, you will receive your Outlook email credentials. Once logged into your Outlook email, you will find your Freedom Forever Credentials.

I finished ProClass training but can’t access the Freedom Forever portal.

It takes a few business hours for your Freedom Forever Lightspeed portal to be unlocked once EDApp training is complete.

I forgot my password to my Outlook account.

Please refresh your page. If that did not help, try to use another browser. If you can’t access Outlook, use the reset your password link. If you are not able to reset your password, please request support from your leadership to escalate.

I’m having trouble accessing the Freedom Forever portal.

You can reset your password to the Freedom Forever portal by clicking this link: https://portal.freedomforever.com/password/reset

I can’t access Aurora to make a design.

Make sure you are accessing Aurora directly through your Freedom Forever portal.

I’m having trouble accessing Mosaic.

You can reset your password to Mosaic by clicking this link: https://freedomforever.financing.joinmosaic.com/sign-in/reset-password

I’m having trouble accessing EverBright.

Lender access (i.e. Everbright, Sunrun, etc.) will provided within 24-48 hours. Instructions to set up these accounts will be sent to your outlook email. You can reset your password to EverBright by clicking this link: https://engine.goeverbright.com/auth/forgot_password

I need my SunRun credentials.

Lender access (i.e. Everbright, Sunrun, etc.) will provided within 24-48 hours. Instructions to set up these accounts will be sent to your outlook email. Within 48 hours of onboarding, you will receive an email from SOL (SunRun Online Learning) with a link to complete their training. Once you complete their online training, you will receive your credentials to SunRun.

T H E   S P A R T A N   G R O U P   L E A D E R S H I P

Meet the team behind our name and mission.

Jason Tisdale

JASON TISDALE

Founder & CEO

Commander and relentless leader who's personally broken records in the solar industry selling over 100+ deals personally in one month, 500+ personal deals for the year. A rare breed that leads by example as a top performer all while expanding the organization. He has recruited and molded a nationwide army of  THOUSANDS of sales leaders and performers. His mentorship takes raw recruits and turns them into seasoned executors ready to conquer the market.

Liz Tisdale

LIZ TISDALE

Strategy & COO

Leader + recruiter who's built a sales organization of over 5,000 sales performers. Oversees operations with the lens of the field and constructs systems and strategies for maximum production. Committed to expanding and augmenting the teams growth.

Raul Velazquez

RAUL VELAZQUEZ

Expansion & Development

General and recruiter who has built a team of over 10,000 sales performers. Cut from a different cloth, the kind that's seen it all and still thrives. He takes no excuses and pushes limits every day. Grapples challenges in business and on the mat as a Jiu-Jitsu Blackbelt. He is a servant leader who is fiercely committed to the teams growth and success in their professional and personal life.